Rushmore Casino FAQ - Questions and Answers
Rushmore Casino FAQ - Questions and Answers for Rushmore Casino
This page offers a number of questions we've received from players about Rushmore Casino. They are more or less the more frequently asked questions, and we thought it might be nice to have a page listing these questions and the answers. You can also read our full Rushmore Casino review if you need info about the software or games.
If you have a question about Rushmore Casino you can contact us by sending an email to info (@) slotsgeek.com (remove the extra symbols)
Does Rushmore Casino accept US players?
Yes! All US players are accepted at Rushmore Casino, so long as it’s legal within your jurisdiction. It’s up to you, the player, to make sure that your up to date with your current laws around online gambling. States which don’t allow gambling online include Kentucky and Washington as well as a few others. Please make sure you’ve checked this information first before signing up at Rushmore Casino.
Do I need a Rushmore Casino coupon code for the bonus?
That depends really. If your a new player then the answer is no. If your a regular player - the answer is yes. New players will automatically get the Rushmore Casino bonus regardless of whether you use a bonus code or don't use one. The casino will give you the bonus but you need to make sure you request it first. Simply create an account using this link here and ask customer support for the new player bonus. You need to make sure you ask first before making your deposit, otherwise you won't receive it.
Once you've played through your first Rushmore Casino bonus you will receive regular reload offers, either through the casino suite, email or you can check the casino website. The reload bonuses do require a bonus code simply because they are game specific. Don't worry there are plenty of promotions to take advantage of and as long as you use a valid email address for your player account, these promotions should come straight to your email inbox.
Does Rushmore Casino accept eChecks?
No they don’t. Most US approved online casinos have stopped accepting the instant check casino deposit option. This is due to the high rate of fraud the casinos experienced which had to do with players funding their accounts and not having the money in their bank to cover the payments.
What software does Rushmore Casino use?
Rushmore Casino uses Real Time Gaming software, also called RTG. You can click the link which will take you to a full review of the RTG software and all of the games developed by Real Time Gaming.
Do I have to download Rushmore Casino to play the casino games?
No. Rushmore Casino also supports a Java casino powered by a Java applet application. Although the casino can be played on a Mac, the game selection is nowhere near as complete if you had the download version.
Is Rushmore Casino licensed and regulated?
Yes. The casino is licensed by the Kahnawake Gaming Commission in Quebec Canada who also provides them with the random number generator. Audits are performed periodically through Technical Systems Testings. TST is responsible for ensuring that the games are evaluated and meet compliance testing and that the random number generator is evaluated and meets compliance.
Is Rushmore Casino secure?
Absolutely! Rushmore Casino is backed by state of the art technology. Aside from being licensed and audited, player accounts are 100% secure and never will the casino give out your personal information. Every player will be required to complete a faxback form before requesting a withdrawal. This information is necessary so the casino can confirm that the player is actually who they say they are. A copy of your driver’s license and utility bill is needed before a withdrawal request will be processed.
If I have a problem how do I contact Rushmore Casino customer support?
If your logged into the casino already via the instant play version or the full download, you’ll see a button at the top of every game that says “Help”. A drop down menu will appear and you can click the Chat button which will signal a representative to come and speak with you. The same feature is available within the lobby. If you need to speak with a Rushmore Casino support rep immediately you can call them
Phone Numbers for Rushmore Casino
1-800-488-1746. This number is only available for
Canadian and US players.
UK players can call 0-800-047-0972.
International players can call +1-212-359-1629.
Email addresses for Rushmore
Casino
Last but not least, email service is available.
You can send an email to
support@rushmorecasino.com
deposits@rushmorecasino.com
withdrawals@rushmorecasino.com
tech@rushmorecasino.com (this is for players who
have difficulties with the casino download)
Who owns Rushmore Casino?
Isagro Holdings Ltd., owns Rushmore Casino along with two other online casinos – Cherry Red Casino and Slots Oasis Casino. A 4th casino is expected to release under the name of Slots Ville however we’re awaiting confirmation on the exact date.
What payment options does Rushmore Casino accept?
Rushmore Casino accepts deposits from; Visa, MasterCard, Visa Debit, PrimaPin, UseMyWallet, Quick Tender, Click2Pay, eWalletXpress, Neteller, MoneyBookers, InstaDebit, Wire Transfer, and Eco Card.
Can I play at Rushmore Casino for free?
Absolutely! Every single game at Rushmore Casino, except the mega progressive jackpot slots. The free casino games allow players to play for free using play money. If you run out of play money you simply visit the Cashier and can reload your account with an amount specified by you.
| More Online Casinos (US Approved) | More Online Casinos (Non Us) |
| Rushmore Casino | Tower Gaming Casino |
| Cherry Red Casino | Party Casino |
| Millionaire Casino | Jackpot City Casino |
| Club USA Casino | Casino Club |
| DaVinci's Gold Casino | Casino.com |
| SuperSlots Casino | InterTops Casino |
| Rome Casino | Paddy Power Casino |
| Paradise 8 Casino | |
| Slots Oasis Casino | |
| Slots Ville | |
| Bodog Casino | |
